Touch down Southeast Asia!
We are proud to announce that our latest airline partner is Royal Brunei Airlines (RB). Brunei’s flag carrier is the first in the region to implement V360E virtual cockpit and cabin technology for air crew training.
Brand of service excellence
Over the past 18 months, RB achieved global recognition for their excellence in services and products from professional rating agencies with the APEX Official Airline Ratings Five-Star Major Regional Airline Award and a Skytrax 4-Star Airline Rating. These accolades, international route network and new initiatives the airline has introduced point to the progress that RB has been making in the recent years to become a brand known for their award-winning services.
This year, they partnered with us at Aviation eLearning to enhance their pilot training program with V360E. The platform allows RB instructors to design and create virtual cockpit trainers that reflect their aircraft and are customisable to contain their SOPs.
“We’re always at the forefront to adopt innovative ideas and new technology to equip our workforce to achieve high performance standards. With V360E, the virtual cockpit and cabin program will elevate our air crew training with a smart tool that is customized to suit our pilot and cabin training requirements,” shares Mr Richard Rendell, RB’s Chief People and Performance Officer.
Mr Rendell adds, “This advancement in air crew training is part of the airlines’ digital transformation strategy to improve its products and services delivery and implement initiatives to better serve RB’s guests. Along with this, our digital transformation journey has supported RB to focus on the needs of our guests more and this has helped the airline receive a number of key service awards recognizing us for our excellence in services and products.”
At the moment RB is using the virtual training modules for flight crew and cabin crew recurrent training on both the Airbus 320 family and Boeing 787 aircraft.
V360E as integral to the training program
Currently, RB’s training management uses V360E to build procedure trainers for their Boeing B787 and Airbus A320 fleet. They produce photos of their actual aircraft environment taken at their base.
These photos are then made available in RB’s V360E account to be used as ‘workspace’ or the panoramic image where the trainers are set in.
When completed, the virtual training platform created by RB instructors will be accessible by all pilots and cabin crew members on their smart device from anywhere including RB’s Centre of Learning Excellence. This is especially important during the COVID-19 crisis where the training environment has significantly changed.
RB expects to fully integrate V360E into the air crew training program by January 2021. There is a roadmap to expand the virtual training technology across other operational sections to also include ground-based staff.
Update: Congratulations to our partner Royal Brunei Airlines (RB) for winning the Leading Cabin Crew in Asia at the World Travel Awards (WTA) 2020! Read more here.
Babcock pilots train from home with V360E